Trueship
Posted on October 15, 2010 with 1 Comment
ReadyShipper was built for your business. It is a system simple enough for the small business shipping 10 packages a day and robust enough for the enterprise that will ship thousands. Import as many as a thousand orders in less than 20 seconds, view them, sort them, and ship them. Its that easy.
Review of TrueShip.com
TrueShip.com is shipping software that was designed to be fast and efficient to use. Shipping in a timely and accurate manner is the most important thing you can do in order to keep your customers happy. The idea behind TrueShip.com is to take what you already use and what you already like and make it better.
The main software of choice that is offered by TrueShip.com is ReadyShipper. No matter what shipping platform you prefer to use, ReadyShipper will work with it. When you decide to use ReadyShipper, one of the first things you will do is integrate the United States Postal Service and then have the choice to use either UPS or FedEx for your larger parcels.
ReadyShipper easily works with many of the most common ecommerce platforms such as:
• Amazon
• eBay
• Megento
• Many More
With its many interactive features, ReadyShipper can interface with your ecommerce of choice and import new orders for you. Once there, you can have ReadyShipper go to work and prepare your packing slips, create your shipping labels, and even e-mail tracking to your customers. There is even a feature which allows you to use one click of the mouse and have your entire ecommerce platform updated showing when items have shipped out.
All of the software that TrueShip.com offers works for both a PC and a Mac. So, no matter what type of computer you prefer to use, you can take advantage of TrueShip.com’s software.
Besides ReadyShipper, TrueShip.com also offers the following:
• ReadyReturns: Helps you deal with and manage any items that get returned to you.
• ReadyModules: Provides you with even more features by way of plug-ins for your ReadyShipper program.
• ReadyLabels: Combines both the shipping label and the packing slip saving you both time and money.
• TrueSupport: One on one set up and customer care with a technical support representative. This package includes live web, phone, and e-mail support.
TrueShip.com also offers a free 14-day trail of their popular ReadyShipper software so that you can see for yourself if the software will help you reach new heights with your online business. The version that they offer with the free trial is not a stripped down version and instead is the version that contains all the bells and whistles.
A good idea is to read over some of the testimonials that are on the actual website provided by TrueShip.com. This gives you an idea of how others who have used the software before you may have benefited from it. Of course, these testimonials will likely be all on the positive side, so you may want to conduct a search for some independent reviews online before you decide to fully commit to the product.
Order fulfillment should be every business owner’s top priority. If you have an online business and find that your shipping is in the less than desirable category, then you may need to consider software that can help you out, such as the software you can obtain at TrueShip.com.
Try Trueship free for 14 days.
Tags: trueship reviews
Category: Software

I thought that TrueShip was going to be an answer to our shipping prayers.
Far from it.
The software was difficult to learn and full of bugs. Customer support was seriously lacking. When I could get someone on the phone, they were helpful enough, but many emails and phone calls went unanswered, and problems left unaddressed. This software “solution” which was supposed to save us time, ended up costing us untold hours of trying to work around the quirks and bugs. (For instance, not downloading PayPal orders properly, necessitating us having to go in and manually edit each order.)
I tried for months to get TrueShip’s ReadyShipper to integrate with our UPS account and reflect our negotiated UPS rates. Customer service was no help in trying to get this corrected.
We are now using ShipWorks and are much, much happier!
Within a day of using ShipWorks, we were able to see our negotiated rates. No bugs. Integrates seamlessly with Magento.
The final straw with TrueShip was when I went to cancel my account. Unable to cancel account online. Sent an email request to close account. Auto-responder promised a reply within 24 hours. No confirmation ever came. Have since made three phone calls to request confirmation of cancellation, and have still not received.
Very disappointed. Would not recommend at all.