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Review of Rakuten Super Logistics

Rakuten Super Logistics, or RSL for short, was founded in 2001 and prides itself on being “committed to providing the best eCommerce fulfillment and logistics services worldwide.” RSL is a division of the much-larger Rakuten, Inc. and its services include order fulfillment, return management, kitting, subscriptions, freight services, and more. The service aims to boost clients’ sales and make order management and eCommerce as simple yet successful as possible. 

RSL uses its SmartSuite cloud-based technology to help users save time, analyze the strengths and weaknesses of their current eCommerce processes, and use insights to improve their businesses and generate more revenue. Using the SmartFill dashboard, users have many management tools to work with that will help them see the information and status of processing and completed orders as well as analyze costs that will help make critical business decisions. 

These days, eCommerce has boomed to an all-time high and many businesses will need to find solutions that will keep them afloat in a competitive economy. Many clients state that RSL is an excellent tool because it has very desirable integrations including Amazon, eBay, Jet, PayPal, Shopify, ChannelAdvisor and many more. Integrations also include USPS, UPS, DHL, FedEx, and other shipment carriers. 

All of these integrations are quite impressive and very attractive to business managers who use a variety of the biggest marketplaces and shipping services. Having a solid, reliable fulfillment service will help reduce fulfillment overheads and let users get more done. RSL can also take care of backorder management, order entries, order tracking, returns management, and special orders. 

Businesses of all sizes can benefit from RSL, especially those that do not have a sufficient in-house fulfillment process. In-house fulfillment can be extremely time consuming and take business owners away from running their businesses, gaining new customers, and promoting their brands. Instead of having to staff and run a warehouse, manage a transportation fleet, and implement their own systems, RSL can do it for them.

RSL requires a minimum of 250 orders in a month and can handle over 10,000 with a specialized plan. 

In general, the RSL process has four steps. First, a consumer places an order on an RSL client’s online store. Second, the RSL software will sync the order with the closest warehouse. From there, RSL will process the order and ship the product through one of the shipping partners. If necessary, the fourth step includes RSL obtaining returns and following a process pre-agreed on with the client. 

The analytics that RSL’s platform provides are extremely helpful because they can help business managers see trends such as which products are best-sellers, which items are returned the most, which areas of the U.S. or world products get shipped to most, and so on. From there, marketing and sales processes can be tweaked to adapt to whatever recommendations and insights have been gathered from the data. 

Companies that are new to international shipping can greatly benefit from RSL, seeing as RSL is well-versed in customs and freight taxes, which can be a real hassle for business owners. RSL will deal with regulatory compliance issues for its clients, which can alleviate a lot of stress when dealing with global sales and shipments. 

Another positive of RSL is that the service offers access to live, human agents instead of a database of FAQs and instant messaging with a bot, which can both lead to less answers and more confusion. The client support team is dedicated to providing responses to inquiries within three hours. 

RSL also invites clients to visit the warehouse and see how things get done. It also offers webinars and document trainings to help clients learn how to use the platform to get the most out of it as possible. 

As stated, RSL ships both domestically and internationally. The service promotes its 2-day domestic ground shipping through its “2-Day Delivery Network,” stating that 98% of shipments get delivered in 2 days. However, many users have reported deliveries actually took longer than that, and sometimes much longer. Of course, technical issues and problems with integrations have plagued users at times as well. 

2-Day Ground Shipping via Rakuten Super Logistics’ Nationwide Fulfillment Network!

Unfortunately, the company is not transparent at all regarding pricing. If you’re interested in using RSL for your business, you’ll have to reach out to the company and request a quote, as RSL uses a customized, tiered pricing model. Prices will vary based on the weight of clients’ products and what packaging they use (e.g. envelope versus heavy box), business size, integrations that will be utilized, and technological tool needs. A storage charge is implemented after 30 days and, based on the business, Rakuten will offer month-to-month contracts or annual contracts. 

Huge List of Order Fulfillment Companies

If you’re looking for a better order fulfillment service for your ecommerce business – perhaps cheaper, faster, more responsive – you’ve come to the right place. Helping small business owners choose the best company to store, pack, and ship their products is what we’ve been doing since 2010. Now there are a LOT of fulfillment companies out there, so we didn’t list all of them here, but we did create a big list of the most popular and successful order fulfillment companies.

Our objective is to give you an idea of the types of companies available to help you and to make your selection process just a bit easier. Every small business is unique and has their own particular requirements. So we tried to describe what makes each of these logistics companies unique, highlighting their offerings, so you can narrow your choices down at least a bit. Read the full reviews of each of the fulfillment service providers if you need more details. If you’d like to get an idea of the cost involved with any of these services, you can use our order fulfillment cost calculator to give you an estimate.

Fulfillment CompanyPricing InfoWhat's Unique about their service?Trustpilot Rating

ShipBob

-No pick and pack fees
-Flat rate receiving ($25)
-Free shipping software
-Free boxes and packing supplies
Great
ShipBob is one of the top order fulfillment services that offer same-day delivery for orders placed in Los Angeles, New York City, San Francisco, Dallas, and Chicago. On top of that, they provide 2-day shipping within the continental US. Integrates with all major ecommerce software and marketplaces to fulfill orders and for warehouse inventory. See ShipBob full review.

ShipMonk

-Transparent shipping process
-Powerful warehouse management
Average
ShipMonk is a popular fulfillment service in the US that helps clients simplify their business processes. It includes a 4-in-1 cloud-based software that comes tools for inventory, orders, shipping, and warehouse. See ShipMonk full review.

Rakuten Super Logistics

-Technology tools
-100% accuracy
Average
Rakuten Super Logistics is an all-in-one fulfillment management system that provides an aggressive delivery service to online retailers. With its 12 fulfillment centers, it can seamlessly deliver in one business day to its clients. It caters to both local and international shipping. See RSL full review.

EasyShip

-250+ shipping solutions
-Platform integration
Great
Easyship is a cloud-based shipping platform that helps merchants provide domestic and global shipping. From the start, users have complete control over their products and how they get to customers. See EasyShip full review.

Fulfillment by Amazon

-Multi-channel selling
-Shipping rates discount
N/A
Fulfillment by Amazon, also known as FBA, allows anyone to sell their items on the Amazon platform. It is most beneficial to those who sell small items (since fees are determined by item size and weight); those who sell via multi-channels; and those already selling at Amazon. See FBA full review.

FedEx Fulfillment

-Multi-platform integration
-Global customer base
N/A
FedEx Fulfillment is a subsidiary of FedEx Corp. and was launched early in 2017 to help small and medium-sized companies fulfill orders from multiple channels such as online marketplaces and websites. The service is an integrated supply chain system that boasts of an easy-to-use platform and FedEx’s established transportation networks

ShipWire

-Automated and optimized operation
-Data management
Average
Shipwire has warehouses in the US, China, Europe, Australia, and Asia, with more storage facilities being built. The service employs an enterprise-grade warehouse management system to provide clients with safe and secure storage for their items while undertaking shipping and special handling procedures. See ShipWire full review.

Red Stag Fulfillment

Storage: $15 per pallet per month-Value-added features
-Service guarantees
No Reviews
Red Stag Fulfillment is a popular US-based ecommerce order fulfillment service provider that specializes in shipments over 5 pounds and offers a 100% guarantee for their 48-hour dock-to-stock time, order accuracy, order speed, and inventory accuracy. The service combines a cloud-based fulfillment platform with excellent operations to take care of your order fulfillment needs for fragile, high-value, and oversized goods. See Red Stag full review.

Fulfillify

0 - 1,000 Orders / Month: Minimum cost per order - $2.49
1,001 - 3,000 Orders / Month: Minimum cost per order - $2.29
3,001 - 6,000 Orders / Month: Minimum cost per order - $2.09
-Extensive capabilities
-US nationwide coverage
No Reviews
Fulfillify is built on a robust mobile-responsive technology platform designed to help ecommerce companies provide customers with ordering, storage, and delivery services. According to the service provider, they ship on average, over 75 million items annually, delivering products to end users all over the globe

IDS Fulfillment

-Well established
-Integrated solutions
N/A
IDS Fulfillment (Integrated Distribution Services) provides order fulfillment, warehouse and distribution, and transportation services to get your products to your customers quickly and on time. It touts itself as a results-focused logistics company that has the flexibility, capability and proven processes to help businesses attain a competitive advantage

VelocityShip

0 - 500 Orders / Month: Minimum cost per order - $2
501 - 1000 Orders / Month: Minimum cost per order - $1.80
Storage: Monthly minimum of $25
-State-of-the-art software
-Branding
N/A
VelocityShip is a well-regarded fulfillment company that has developed its own advanced software suite designed to help businesses meet their day-to-day challenges such as managing their supply chain, inventory and order fulfillment

Ships-a-lot

Stock storage flat rate of $35 per month for unlimited products-The promise
-Flat storage fee
Excellent
Ships-a-lot is an order fulfillment company specifically targeted at growing ecommerce companies

Fulfillment.com

basic services cost $10 per month
$500 nonrefundable deposit required before an account is set up
-Full operational control
-Automatic order grouping
Average
Fulfillment.com is a worldwide fulfillment, storage and logistics company that helps businesses manage their time and resources when it comes to fulfilling customer orders

Fulfillment by Sears

-Expertise and experience
-Global shipment
N/A
Fulfilled By Sears (FBS) is the logistics arm of the US department store chain Sears. It has been selling and shipping its products and its merchant partners’ for decades and has made available to retailers that same reliable service. FBS is an end-to-end outsourced fulfillment service for retailers that includes warehousing, pick and pack, and shipping orders to customers

Xpert Fulfillment

-Transparent pricing
-Low fulfillment cost
No Reviews
Xpert Fulfillment provides third-party order fulfillment services including logistics and warehousing in the US and international markets. It handles inventory and order management through a pick/pack/ship model, which is built on web-based systems that make tracking and communication accessible in the cloud and in real-time

eFulfillmentService

-Shipping options
-International fulfillment
No Reviews
eFulfillmentService was established in 2001 to provide a speedy order fulfillment service to clients around the globe. It utilizes the best technologies to ensure quality service and customer satisfaction. The service caters to all business types and sizes, providing end-to-end offerings to all kinds of ecommerce companies. See eFulfillment full review.

Fulfillrite

-Custom pricing
-Commodified service of shared fulfillment
Excellent
Fulfillrite provides ecommerce companies with end-to-end order fulfillment services like kitting and assembly, return processing and inventory storage. It is ideal for growing small and medium businesses or large enterprises looking to streamline their order management processes. See Fulfillrite full review.

Floship

-Crowdfunding campaigns
-Global e-commerce fulfillment
Excellent
Floship is one of the leading order fulfillment services for global ecommerce retailers and crowdfunding campaigns. The company is based in Hong Kong, the world’s largest hub for air-freight

Whiplash

-Connected system
-Scalable operation
Average
Whiplash is a modern order fulfillment service that is built to scale and takes care of the fulfillment workload for your ecommerce and online selling business. It can manage day-to-day inventory and fulfillment as well as provide integration and technical support

ShipStation

-Calculate shipping rates in real-time
-Tons of advanced features
Average
ShipStation is known for working well with Shopify, BigCommerce and Magento customers, and it has some wonderful packages that start at $25 per month. See ShipStation full review.

SprocketExpress

-Multi-channel integration
-Integrates with marketplaces and shopping carts
N/A
SprocketExpress positions itself as a scalable, cost-effective, accurate and friendly service. Their complete eCommerce fulfillment includes order fulfillment, warehousing, inventory control and extra on-demand back office services

Symphony Commerce

-Complete SaaS system
-Fulfillment orchestration software
N/A
Symphony Commerce is an eCommerce infrastructure with end-to-end advantages. The creators’ idea was to create a service that lets you open a storefront, content orders and inventory, fulfillment management and create a winning service from one platform

FreightPros

Estimated freight fees range from $6.55 to $21.98 per pound-Impressive Customer Service
-Cost and Value
Excellent
FreightPros is one of the best freight broker companies and is especially suited for small businesses. Along with affordable prices, you also get excellent customer service, which is a great addition to any 3PL services

RedHawk Global

-Multiple Services
-Fees & Service Cost
No Reviews
RedHawk Global provides freight, warehousing, shipping, and distribution of goods of various small businesses across the US, Mexico, and Canada. It is the most-suitable order fulfillment service for freight distribution and is perfect for small businesses

Shipfusion

-Real-time inventory updates
-Warehousing and inventory management
Excellent
Shipfusion began when an e-commerce business built its own logistics platform to handle fulfillment and then decided to sell it as a service. The company considers its software one of its main strengths—especially for smaller vendors that are ceding control of their products to a third party for the first time

James and James Fulfilment

-Lots of advanced features for satisfied customers
-Reliable and easy to use software
Great
James and James eCommerce fulfillment integrates with Amazon, Magento, Shopify and WooCommerce shopping carts, allowing brands to reach new markets with real-time eCommerce fulfillment services

ShipHero

-Multi-channel inventory management
-No minimum order requirement
Excellent
Shiphero helps eCommerce merchants source third-party logistic service providers in any country, as well as provides third-party services providers with optimized 3PL WMS systems

Boxzooka

-In-house order fulfillment
-Retail, wholesale and FBA distribution
No Reviews
Boxzooka combines cloud-based warehouse management software (WMS) with quality fulfillment distribution centers to help US eCommerce sellers reach international markets. Based in New Jersey, Boxzooka offers warehousing, inventory management and pick-and-pack consumer goods from key global stations

ShippingTree

-Order fulfillment
-B2B fulfillment
Excellent
ShippingTree markets themselves to international brands wanting to streamline their US fulfillment processes. Their coast-to-coast warehouse network makes delivery to customers across the US more efficient

NextSmartShip

nextsmartship review

NextSmartShip

Room 1612, Xusheng Mansion, No.4004 Bao’an Ave., Bao’an District, Shenzhen, Guangdong, China +86-755-23727347

NextSmartShip provides simple and reliable order fulfillment service for your eCommerce store or crowdfunding campaign.

Headquartered in Shenzhen, China; NextSmartShip is located within the epicenter of global manufacturing and dedicated to providing you with the best service and lowest prices possible. With fulfillment centers in China, Hong Kong, Europe and the United States, NextSmartShip provides avenues for clients to take their businesses to the global marketplace effortlessly! Our goal is to make your order fulfillment nightmare turn into a dream. No minimums, no BS; just VIP treatment!

Here’s Our Favorite 3 Order Fulfillment Companies

Your company’s shipping operation may have started in your basement or garage, and that worked fine for a while. Then you had to move on to a local warehouse with a few workers to handle order fulfillment.

It wasn’t long before your hard work started to pay off and your company grew. Now you have some decisions to make. To handle the next phase, you are going to need to find an order fulfillment company that can handle your growing business.

fulfillment company employee

Why should you use an order fulfillment company? Because you have better things to do than to pack boxes. Your time is better spent developing your business, finding new market opportunities and driving growth. You will also benefit from not having to store your inventory on-site, or bury yourself in boxes and packing material.

What’s more, finding the right order fulfillment company can help you quickly achieve eCommerce nirvana – the ability to offer free shipping. That’s because these companies work with you to achieve scale while helping reduce the costs of shipping through the use of localized warehouses and zone skipping strategies.

Let’s talk about some of the questions you need to answer about your business needs:

  • Do you want to ship in your own packaging? Brown box packaging is generally included as part of the service, but some order fulfillment services also offer you the option of using your branded packaging.
  • What are you shipping? Some products may have special needs, such as refrigeration or other special handling requirements. Make sure that the order fulfillment service you select can meet the needs of your customers.
  • Where are you shipping? Whether you are shipping just domestically or around the world, look for a service with established channels with international carriers. Having international capacity will allow you to grow your business around the world without having to find another company to work with.
  • What is the user experience for your business? What is the experience going to look like for your customers? You want your order fulfillment service to be stress-free and easy to manage. Look for a service that offers real-time data and analytics that will keep you up to date on inventory and order management. On the customer side, look for a product that will offer your customers a seamless checkout experience with upfront shipping costs and delivery windows.
  • What if something goes wrong?  There is nothing worse than having to wait until Monday to get an answer to your urgent question. Choose an order fulfillment service that offers 24/7 customer service so you can fix small problems before they become big problems.
  • What about onboarding? Getting set up with an order fulfillment service can feel overwhelming. The best order fulfillment services offer free training and onboarding to help you get up and running fast.
  • Does this solution integrate seamlessly with your eCommerce platform, or will you need a custom API? Most of the major eCommerce platforms have seamless integrations with shipping fulfillment services, but some still may not. If that is the case, make sure that your service has experts who can work with you to create a custom API.

Best Order Fulfillment Services Fees

 FulfillriteShipBobRed Stag Fulfillment
ReceivingFree$25 per hour $13.25 per pallet
Inbound ShippingDiscounted select carriersDiscounted select carriersDiscounted select carriers
Monthly Storage22 cents per cubic foot$5 per bin$2 per bin
$40 per pallet$15 per pallet
Pick & Pack$1.90 per order + 60 cents per itemIncluded in shipping fee$2.25 to $2.65 first item + 30 cents per item
Outbound ShippingDiscounted rates with USPS, FedEx, DHL, and ZoneJumpDiscounted all carriersDiscounted all carriers
Core StrengthGet a dedicated account manager that knows every detail of your account.Startups & batch shippingHigh-value, large & oversize items
Order Minimums$199 minimum pick and pack fee per month 100 per month 100 per month
Specialty ServicesKitting, bagging, labeling, and assemblySpecialty kitting & FBA stock prepLight assembly, branded packaging

Tip: Get quotes from many different fulfillment companies at once by filling out a single form here.

Perhaps most importantly, you should choose an order fulfillment service that meets the needs of your business today and tomorrow. As the saying goes, you should dress for the job that you want. In this case, you should ship for the business you want. Look to your goals for the future of your business and find a tool that will help you get there.

ShipBob

ShipBob is a technology-based order fulfillment service with the capacity to help you scale your business. Its web-based shipping platform allows you real-time data and analytics that let you see your inventory levels and respond quickly and efficiently to changes.

ShipBob will save you both time and money. They will help you reduce your cart abandonment rate by as much as 18% while giving you cost savings up to 13%. Using their network of fulfillment warehouses, ShipBob’s dashboard algorithms choose the closest fulfillment center at the point of purchase and routes the order directly to that location for fulfillment.

Their dashboard offers integrations with most common eCommerce platforms. Is your platform not included? Contact ShipBob to arrange for a custom API so you can get up and running quickly.

Your business may also have other needs. Maybe your product needs to be refrigerated, or maybe your customers are business customers. ShipBob offers additional services to create a customized shipping experience for you and your customers.  

With transparent pricing, ShipBob makes it easy to project shipping costs and find ways to create savings. They have negotiated bulk discounts with UPS, USPS, FedEx, and DHL, allowing them to offer you and your customers low shipping costs.

They offer free brown box packaging, or you can use your own branding materials, paying only for the cost of storing them. Want a unique unboxing experience for your customers? ShipBob can provide kitting and packaging services that give your products a distinctive look.

ShipBob can also help you grow your Amazon business. With their Fulfillment by Amazon (FBA) prep services, they can handle your orders straight from the checkout. They will prepare, label and label your items, and ship them to the FBA facility for processing. This makes working with Amazon a breeze.

Red Stag

With two fulfillment centers strategically located east and west of the Mississippi River, Red Stag can guarantee shipping to 97% of America within 1-2 days.

Red Stag has a proprietary cloud-based shipping dashboard. This dashboard allows you to manage your account from anywhere, with a mobile-friendly interface and real-time data. That gives you the peace of mind to know that you can see what is happening with your business at any time.

You can seamlessly integrate with Red Stag’s technology dashboard. They offer integrations with many common platforms such as Amazon, eBay, Wayfair, Newegg, and others. If you have your own platform, you can work with Red Stag’s outstanding tech team to develop a custom integration.

They offer same-day order fulfillment at discounted shipping rates. Their logistical experts work hard to find ways to cut your costs, negotiating competitive rates and coordinating zone skipping strategies that save you money.

Red Stag is so confident that you will love their services that they offer a 30-day, risk-free trial at no cost, allowing you to experience it for yourself. Send them some of your products, send them some orders, and see what you think!

How can they be so confident? The data shows that in 2019, 100% of orders were shipped on time and 99.997% of orders were shipped accurately. Imagine the peace of mind that such a service could provide.

The average fulfillment service promises 98% inventory accuracy. Sounds great, right? Not so fast. That would mean that out of every $500,000 in inventory, you will lose $10,000. Red Stag won’t let this happen to you. They will reimburse you for the wholesale cost of any inventory that is damaged in their care.

Loss of inventory isn’t the only cost of working with a fulfillment service. You can also lose money from mispicks or other packaging or shipping errors. Red Stag has an error rate of 1 out of 5000 orders, but that’s not all. If an order is handled incorrectly, such as with the wrong number of items, they will fix the mistake, not charge you for that shipment and pay you $50 to compensate for the error.  

Learn more about Red Stag Fulfillment and start a free 30 day trial on their site.

Fulfillrite

From small businesses to one-off crowdfunding projects, Fulfillrite offers an order fulfillment service that will meet the needs of your business. With a high-tech client portal, twenty different shopping cart integrations, and 24/7 access to customer service, they have the tools you need to take the hassle out of shipping.

Are you an Amazon retailer? Fulfillrite can handle all the prep, packaging, labeling and shipping your items to the FBA hubs for processing. While they generally do not handle large, heavy or bulky items, they are experts in handling promotions and small product lines with limited SKUs.

With a special focus on smaller retailers, Fulfillrite does not require you to sign a long-term contract to work with them. This flexibility works especially well for crowdfunded projects of limited scope and size. They offer custom labeling for your products, or you can send your product to their warehouse in your own ready-to-ship packaging.

Nobody wants their inventory to languish in the box. When Fulfillrite receives your inventory, they are unboxed, inspected, counted and ready to go the same day they arrive. Throughout the process, Fulfillrite will send you email updates to keep you informed.

Returns can be a real hassle. Fulfillrite handles them for you. They will receive the return, evaluate the condition of the product, and then let you decide if you want to issue a refund or a replacement.

Fulfillrite takes pride in offering these services to small businesses, and although there is no maximum volume, you should reach out to their customer service if you are expecting volume over 5,000 pieces per month. This will ensure that the warehouse is properly equipped to handle your shipping needs.

Does your company need help with bagging, kitting, labeling or assembly? Fulfillrite offers standalone services to help get your product ready to ship.

They have negotiated steep discounts with carriers such as USPS Commercial Plus Pricing (CPP), UPS, FedEx, DHL, Asendia, and ZoneJump, and pass these savings on to you.

Get an exact pricing quote from Fulfillrite by filling out this simple form on their site.

Choosing a Company

When it comes to order fulfillment services, you will find many options available. Choosing the wrong service can cost you money, frustrate your customers, and stifle your growth. Evaluate each service based on your company’s needs both now and in the future.

How do you choose an order fulfillment company? There are several things for you to consider, including cost, location and shipping time. Some companies use multiple warehouses to help you save shipping costs and shorten delivery times.

Here’s some of the important questions that you should consider in your decision-making process. As you evaluate different fulfillment services, ask yourself:

  • What are your goals? Consider the current state and ideal future state of your business.
  • What are the physical characteristics of your product(s)? Are your items large, fragile, or need refrigeration? Having special handling needs could limit your choice of order fulfillment services.
  • What are your shipping expectations? Do you need a company that can guarantee 2-day service anywhere in the country?
  • What is your expected order volume? Some fulfillment services have minimums and maximums for shipping volume. Remember to think about your future volume as well.
  • How can you protect yourself from losses? Look for services that have proven track records with inventory and order accuracy.
  • What if I need help? An order fulfillment service should allow you real-time access to your inventory and shipping dashboard and support you with 24/7 customer service.
  • What if my needs change? Some fulfillment services don’t have the capacity to support future growth. If you expect to grow your business, choose a service that will grow with you.
  • What does it cost to get started? You may be able to get a free trial of an order fulfillment service that interests you. Before signing with a service, you should ask about startup costs. Will you need to pay for the initial software? Will you need to sign a long-term contract? Are free training and setup included?   
  • Will my customers be safe? The security of customer information must be taken very seriously. Ensure that the order fulfillment service that you are using is invested in information and inventory security, taking appropriate measures to keep both your data and your product safe.

You will know that you have chosen the right service when you stop worrying about customer orders. The right service will give you a reliable, low-cost, seamless order fulfillment process that gives you peace of mind, freeing you to devote your time and energy to growing your business.

How to Use Third-Party Fulfillment to Break into Global Markets

shipping internationally
Large container ship arriving in port.

Ecommerce has changed the way businesses operate. Advancements in technology have enabled companies to sell to customers across countries with just a few clicks. The prospect of opening your business to global customers might seem daunting. After all, shipping nationally is already a nuanced process. However, global fulfillment can rapidly grow your business and increase your brand recognition exponentially. The most efficient way for any business to sell online is to use a third-party fulfillment service. Fulfillment services handle the entire shipping process for you, saving you time, money, and labor. Offering your products and services to customers outside your home country has a multitude of benefits.

How can shipping globally help my business?

Global eCommerce revenue is expected to reach $4.8 trillion by 2021. By 2022, cross-border purchases will make up 20% of all worldwide eCommerce. China’s domination of global eCommerce is a great example of how shipping internationally can grow a business. With 55.8% of all global eCommerce retail sales revenue in 2019, which is expected to reach 63% by 2022, the country leads the global market. They do this by offering more international shipping options than any other country. The following are ways international shipping can grow your business:

  • Product range – Global markets vary much more widely than domestic ones. Different regions have different product needs. Shipping internationally will allow you to sell a wider range of products.
  • Customer base – International shipping will give you access to a significantly larger number of customers.
  • Brand awareness – Introducing your brand to the international community will increase your visibility and provide opportunities for thought leadership and market innovation.
  • Business growth – Opening up your business to the global community can increase your website traffic and sales exponentially.

International shipping can be difficult, as there are different rules and regulations from county to country. If you run an eCommerce business, consider the following tips for using third-party fulfillment to enter the international market.

Do some research

An important first step is finding out where you’re getting international interest. Start circulating surveys and encouraging website visitors to fill out forms telling you where they’re located. Ask them if they’d like to be able to purchase your products. Use website traffic tracking tools, like StatCounter, to collect data on who is viewing your website. You’ll notice trends in where your viewers are located. For example, you might be getting traffic on your website every day from India. If you don’t ship to India, you may be missing out on potential sales.

Identify global demand

Consider whether there is an international need for your product. You might be selling something about which there isn’t a lot of global knowledge. However, if you’re selling something more universal, international shipping can be effective. For example, people use lamps all over the world. However, things like air conditioners, garbage disposals, and various food products, might not sell well to a global market.

Find a fulfillment service that ships internationally

Now that you’ve decided to ship internationally, you need to choose a third-party fulfillment service. The first thing to look for is whether they offer global shipping options. Many services only ship domestically, so you’ll want to be certain they offer this.

Make sure your service handles every step of the process

A third-party fulfillment service should take the stress of shipping globally off your shoulders. International shipping is a tricky process. It involves dealing with tracking, duties, tariffs, insurance, shipping costs, customs, free trade zones, and delivery. The complications of international shipping often keep businesses from entering the global market. Your fulfillment service should be able to manage all of this for you. If they aren’t taking the hassle and stress of this process off of you, they’re not doing their job. Click here for more on choosing a reputable fulfillment service.

Shipping speed

Your fulfillment service should also be able to meet international delivery-time expectations. Most people don’t want to wait weeks at a time for their order. If they have the option to buy domestically and have their order delivered within a couple of days, they’ll probably take it. To compete within a global market, you need to be able to offer fast, affordable shipping. Make sure your fulfillment service can do this. Many services that offer international shipping have warehouses in other countries. If you’ve gotten a lot of interest from India, for example, look for a fulfillment service that has a warehouse there, or somewhere nearby.

Keep costs down

Shipping internationally can be very expensive. Working with a fulfillment service should eliminate some of these costs. Your service providers should be experts in using localized global warehouses and government carriers that don’t charge customs brokerage fees, as well as streamlining bulk shipping from your office to their warehouse. Some third-party fulfillment providers offer bulk discounted shipping rates to other countries.

In conclusion

Overall, international shipping can enable your brand to reach millions of people. It can allow you to tap into new markets with significantly less competition. Because shipping globally is a complex, confusing process, using a third-party fulfillment service is the best way to implement it as part of your shipping strategy.

You’ll Love These 3 Fulfillment Services for Startups

As a new startup, you have a lot of things to manage and your time is valuable. You can’t be everywhere at once, so choosing the right tools is important. There are many tools available to help you with every aspect of your business, and it can be hard to decide what tool is best for both the present and future of your enterprise.

order fulfillment

Many entrepreneurs make the mistake of trying to estimate order fulfillment costs and manage shipping services on their own and end up wasting valuable time negotiating rates with each carrier individually. Some carriers will require upfront deposits or impose minimums, and you will need to renegotiate these rates on a regular basis. Who has time for all of that? 

If you want to increase your capacity and build the logistical capabilities needed to scale your business, you need to find the right fulfillment solution. The right solution will help you to streamline the process of order fulfillment, monitor shipping, and delivery, accept payments and provide customers with discounted shipping options – all in one place.

Do you have a brick and mortar storefront? A shipping fulfillment service can help you grow sales by extending your reach to customers around the world. Are you an eCommerce business? Choosing the right shipping service is critical for the success and growth of your business. You need to find a product with all the features and services you need to build capacity.

Let’s take a look at three of the best choices for small businesses and startups.

Easyship

Easyship offers fulfillment solutions for every size of business. Whether you need to ship one package a month or thousands, their new subscription model has plans that are right for your business. Easyship has been able to leverage the purchasing power of their customers to negotiate steep discounts from carriers around the world – some as high as 70%.

Best of all, Easyship’s Rates at Checkout feature is a customer favorite that gives accurate shipping rates from a number of carriers, allowing the customer to choose the shipping service that will get their package to them quickly, at the best possible price.

Their dashboard allows for deep reporting and analytics, helping you to understand the trends driving your business, and to provide accurate forecasting to help you manage inventory. Tired of the endless customs forms and red tape involved in shipping globally? Easyship takes all the guesswork out of international shipping, giving you the confidence needed to take your business to the next level. 

And the best feature of all for your startup business is that Easyship is free for up to 100 shipments.  There are no set up, subscription or cancellation fees, all you’re required to pay is for shipping and any relevant customs or duties charges.

Shipmonk

With live online training and 24/7 online customer support, Shipmonk can get your business set up to ship around the world in no time. Their web-based platform lets you manage your inventory from the warehouse to your customer’s door. Their forecasting tools help prevent backorders and missed sales due to overstocks.

You can integrate Shipmonk with many online platforms such as Squarespace, Celery, and Stripe using their custom APIs, providing a seamless customer experience. Their multichannel distribution network and automatic order fulfillment allow you to keep your focus where it needs to be – on building your business.

New customers can start using the service for just $1 a month. Offering shipping from common carriers, to ocean and freight options, their service offers ease of use with a simple interface. An excellent choice for any small business, Shipmonk is particularly well suited for subscription box services. Some customers have even praised the customer service team for providing helpful advice for growing your business and leveraging all of Shipmonk’s tools.

Shipbob

With fulfillment centers in Chicago, Los Angeles, Dallas/Fort Worth and Bethlehem, Pennsylvania, Shipbob is able to provide fast shipping to customers from coast to coast, and around the world.  You can choose to have your inventory held at one of those centers or all, and their inventory management software will ensure that you know what you have, and where you have it, at all times.

Shipbob offers easy integrations with most common eCommerce platforms, creating a seamless experience for you and your customers. Their proprietary software keeps you in the loop throughout the order fulfillment process. You can track shipment and delivery from Shipbob’s fulfillment centers to your customer’s door.

What’s more, Shipbob can deliver your products in the custom, branded packaging of your choice, or you can choose to use their standard brown box packaging. Either way, you can rest assured that your product will be delivered quickly and efficiently to your customers, ensuring a positive customer experience.  

What should you do now?

If you have just started your business, you have a lot of important decisions to make. Order fulfillment services offer a wide range of products and it can be hard to know which service to choose. By carefully reviewing the features of each service, you will be able to find the product that best meets the needs of your company.

When reviewing these options, ask yourself these questions:

  • Are there training and onboarding services to help me get started? Work with a shipper that is willing to work with you to make sure that you are able to leverage all of their tools.
  • Will I have access to 24/7 customer service if something goes wrong? You need to be able to respond to shipping, delivery and inventory problems in real-time. It is important to know that help is there when you need it.  
  • Does it integrate seamlessly with my eCommerce platform?  Most fulfillment services offer API integrations to connect to your online store or ordering system.
  • What will customers think of this product? Is the user experience easy to navigate? While these services are intended to make order fulfillment easier for you to manage, you can’t sacrifice the user experience. Walk through the order process as a customer so you can spot problems before they impact customers.
  • What am I shipping, and to where? Some products may not offer specialized shipping options for fragile or refrigerated items. Make sure it can do what you need it to do.
  • Do I want to use custom packaging? Not all companies offer this. Check with the company to talk about its packaging requirements.

Research each product and read customer reviews as part of your selection process. Remember, you want to choose a service that will grow with you, rather than one you have to replace as you expand your market share. 

Review of Easyship – the Free Fulfillment Service for Startups

Easyship is a centralized shipping platform that has partnered with over 100 different shipping carriers to create a one-stop shipping solution. These partnerships allow you to select the best, cheapest and fastest way to deliver your package – all in one place.

In the past, merchants were forced to negotiate shipping rates with each shipper or carrier individually, often requiring contracts or upfront deposits. Easyship has handled all of this for you already, negotiating discounts with dozens of carriers of up to 70%. This represents significant cost-savings for business owners.

With the ability to integrate with major eCommerce players like Amazon and Shopify, merchants can create a seamless workflow that allows them to find the best possible price for shipping for their customers, all in one, easy-to-use dashboard.

Their Rates at Checkout feature gives customers full visibility at checkout, giving them all their shipping options at a glance. This feature gets your customers through the checkout process quickly and easily, ensuring that you capture that sale. A survey has even found that this feature has helped merchants to increase revenues by up to 300% for their international orders.

Global shipping can be a real hassle. Different countries have different rules. There are customs forms and manifests and a lot of rules. Easyship helps you cut through all of that red tape, providing all the information you need to get that package to your customer’s door. You can be confident that it will be handled appropriately. Easyship’s customers have seen a nearly 91% reduction in global shipping issues at customs.

Easyship has four core values that inform everything they do.

  • Transparency – No hidden fees, and no surprises
  • Keeping it Fresh – Easyship is committed to ongoing improvement and taking advantage of new technologies as they emerge.
  • Being Smooth – You can ship like a boss with their intuitive platform.
  • For Everyone – New business, small business, global corporation…no matter your size or needs, Easyship has a shipping solution for you.

Easyship has been making substantial investments in its shipping platform, to increase functionality and ease of use. For this reason, Easyship is now transitioning to a subscription model, which will allow them to continue to roll out new products and features to make your life and business run more smoothly.

The worldwide rollout of the subscription service will occur by February 1, 2020.

Are you already a customer? What does this mean for you?

New and small businesses will still be able to use the service for free for up to 100 shipments. If you are already a customer, you will continue to enjoy the same service and access for the next six months. At the end of that period, you can choose a subscription that works for you, at a 50% loyalty discount for life.

Easyship will offer four plans to meet the needs of every customer. Small businesses can take advantage of their free plan that offers up to 100 shipments a month, and custom plans can be created for enterprise customers. There are also plus and premier plans offering varying shipping levels and features.

By investing in the platform and leveraging new technologies to streamline shipping for global businesses, Easyship has developed a reputation for taking all the stress out of shipping for your business.  With access to a global network spanning 220 countries, Easyship is committed to helping your business grow. 

Easyship has a solution that is right for your business today and in the future. Their commitment to providing these services is fueled by a desire to facilitate the growth and success of businesses around the world.

Review of ShipBob eCommerce Fulfillment

ShipBob’s pricing is reflective of a total fulfillment cost for standard, direct-to-consumer order fulfillment. Standard fees for ShipBob include receiving your inventory, warehousing your products, and shipping each order. They also offer special pricing for special projects.

ShipBob is more than just a pick, pack, ship 3PL

ShipBob is a tech-first solution with a network of fulfillment centers in the largest cities in the US. They own, operate, and staff all of their fulfillment centers, with on-site customer success reps at each location to help troubleshoot any issues that may arise.

If you have unique needs, ShipBob can accommodate your business at an additional cost. All quotes are customized for each customer.

Get a Fast and Free quote from ShipBob now.

Planet Express

planetexpress.com reviewPlanet Express

17224, S. Figueroa Street
Gardena, California
(424) 329-3470

At Planet Express, they fully understand how frustrating it is when you are shopping online and you discover something you really want to purchase, only to find that the merchant does not deliver to outside of the United States. We believe that even though you do not live in the US, it does not mean you can’t benefit from excellent prices. The great news is that you do not need to abandon your shopping cart! With our innovative mailing and package forwarding service that has been designed specifically for those who love online shopping but live outside of the US, you can shop online to your heart’s content. You can have your goodies delivered to our United States warehouse and we will send them directly to you!

China Division

chinadivision reviewChinaDivision.com

4F, Block E, Fenghuanggang No.2 Industrial Zone,
Qianjin 2nd Road, Bao’an District,
Shenzhen, Guangdong,
CHINA
+86 13691780683

ChinaDivision is an order fulfillment company with a dedicated China local office where clients around the world connect, both online and offline, to source, stock and ship international goods directly from China. ChinaDivision offers custom pricing depending on your specific needs and whether or not you want to pay per pallet or by the case.  There are no long term commitments or hidden fees.  They also provide warehousing where your products will be safe with the strictest of security in Shenzhen.

ChinaDivision has established relationships with major shipping carriers that allows them to provide more cost efficient options than you can probably get on your own. Orders are packed and shipped according to your specific specifications including customized labels and logos.  Once you send your items to the fulfillment center, they will process your items within 1-3 days and then store them until your order is shipped.

Warehouse Fulfillment China
Just ask your suppliers in China to send your goods to the ChinaDivision fulfillment warehouse. They will group and store products from various suppliers free for 90 days. You can then check your inventory status via their leading-edge warehouse management system.

Kitting & Assembly
Need help to combine multiple components into new product kits before delivery or group and assemble your products from different suppliers? Partner with ChinaDivision to enhance your supply chain and simplify the distribution process.

Software Integration
ChinaDivision also offers a shopify fulfillment app, opencart fulfillment extension, and woocommerce fulfillment plugin all free of charge to make using their service even easier.